Migration from Physical Keys to Digital Solutions – Complete Guide

The transition from physical keys to digital access control can seem overwhelming, but with the right approach, it's a smooth and cost-effective process. This guide provides a complete roadmap.

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Why Migrate?

Economic Benefits

Cost	Physical Keys	Digital Keys (SnapKey)
Key production	€5-15/each	€0 (digital)
Lost keys	Lock replacement: €200-500	Revocation: €0
Administration	10 hours/month	2 hours/month
Lock change when leaving	€200 per door	€0
Batteries	Depends on system	€0 (iLOQ battery-free)

Typical ROI: 12-18 months

Security Benefits

• ✅ Traceability of the openings the lock system reports (who, where, when)
• ✅ Revocation from the dashboard when lost
• ✅ No unauthorized copying
• ✅ Time-limited access
• ✅ Two-factor login for administrators

Operational Benefits

• ✅ Remote access management
• ✅ No physical key handover
• ✅ Automatic onboarding/offboarding
• ✅ Integration with HR/IT systems
• ✅ Audit-ready logs

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Migration Strategies

Strategy 1: Big Bang (Full migration at once)

Suitable for:

• Small organizations (< 50 doors)
• Newly built facilities
• Organizations with urgent security needs

Process:

1. Installation of all locks (1-2 weeks)
2. User training (1 week)
3. Go-live date
4. Full cutover

Pros:

• Fastest
• No hybrid period
• Clean switch

Cons:

• Higher risk
• More resource-intensive
• Requires thorough planning

Strategy 2: Phased (Recommended)

Suitable for:

• Medium to large organizations
• Organizations with many locations
• Budget constraints

Process:

Phase 1: Critical areas (Month 1-2)
├─ Server rooms, data centers
├─ Executive offices
└─ Security zones

Phase 2: Primary work areas (Month 3-4)
├─ Main entrances
├─ Offices
└─ Meeting rooms

Phase 3: Secondary areas (Month 5-6)
├─ Storage
├─ Technical rooms
└─ Parking garages

Phase 4: Remaining (Month 7+)
└─ All other doors

Pros:

• Lower risk
• Spreads costs
• Learning from early phases
• Gradual user adoption

Strategy 3: Hybrid (Permanent)

Suitable for:

• Organizations with older buildings
• Limited budgets
• Special requirements for certain doors

Process:

Digital:
├─ New buildings
├─ Critical areas
└─ High-traffic areas

Physical:
├─ Older buildings (gradual phase-out)
├─ Emergency exits (fire requirements)
└─ Special locks

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7-Step Migration Process

Step 1: Assessment & Planning (Week 1-2)

Activities:

• Map all doors and access points
• Identify user groups and roles
• Analyze current access patterns
• Prepare budget and ROI calculation
• Define migration strategy and timeline

Deliverables:

• List of all locks with prioritization
• User role structure
• Budget and business case
• Project plan

Step 2: Proof of Concept (Week 3-4)

Activities:

• Install 5-10 locks in test zones
• Involve 10-20 test users
• Monitor performance and user feedback
• Fine-tune configuration

Success criteria:

• 90% user satisfaction

• < 2% error rate
• Acceptance from key stakeholders

Step 3: Infrastructure Preparation (Week 5-6)

Activities:

• Install locks according to phase plan
• Set up SnapKey Cloud environment
• Configure API integrations
• Create user roles and policies
• Test network and connectivity

Step 4: User Migration (Week 7-8)

Activities:

• Communicate changes to users
• Hold training sessions
• Help users with app installation
• Issue digital keys
• Establish support hotline

Communication template:

Subject: New Access Control – Getting Started

Dear employee,

From [date] we're switching to digital keys with SnapKey.

Benefits for you:
✓ Your smartphone is your key
✓ No physical keys to keep track of
✓ Faster and more convenient

Get started in 3 steps:
1. Download the SnapKey app
2. Log in with your email
3. Scan the QR code you receive

Support: support@company.com | +1 234 567 890

Best regards
IT Department

Step 5: Parallel Operation (Week 9-12)

Activities:

• Keep physical keys as backup
• Monitor adoption rate
• Handle issues quickly
• Collect feedback continuously

Metrics to track:

• % users who have activated digital key
• Number of support inquiries
• Error rate on access attempts
• User satisfaction

Step 6: Full Cutover (Week 13-14)

Activities:

• Deactivate physical keys
• Collect physical keys
• Switch to digital-only mode
• Final communication

Checklist before cutover:

• [ ] > 95% users have activated digital keys
• [ ] < 5% support tickets last week
• [ ] All critical bugfixes implemented
• [ ] Management sign-off

Step 7: Optimization (Ongoing)

Activities:

• Analyze usage data
• Optimize access policies
• Expand to more areas
• Generate ROI reports

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Change Management

Handling Resistance

Typical concerns:

Concern	Response
"What if my phone runs out of power?"	Backup methods: iLOQ card or fob, physical backup key at reception
"Is it secure?"	Show encryption, traceability, benefits vs. physical keys
"I don't want company software on my private phone"	Offer company phone or alternative NFC tags
"It seems too complicated"	Live demo, hands-on training, 24/7 support

Champions & Ambassadors

Identify early adopters who can help others:

• 1-2 people per department
• Extra training
• Peer support role
• Recognition/incentives

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ROI Calculation

Example: Company with 200 employees, 50 doors

One-time investment:

SnapKey locks: 50 × €250 = €12,500
Installation: 50 × €50 = €2,500
Software license (setup): €1,500
Training: €1,000
─────────────────────────────────────
Total: €17,500

Annual costs:

Software license: €5,000/year
Support: €1,500/year
─────────────────────────────────────
Total: €6,500/year

Annual savings:

Eliminated lock changes: 20 × €300 = €6,000
Lost key handling: 15 × €150 = €2,250
Administrative time: 8 hours/month × €40 = €3,840
Key production: 50 × €7.50 = €375
─────────────────────────────────────
Total savings: €12,465/year

Payback:

Net investment: €17,500
Annual net savings: €12,465 - €6,500 = €5,965
Payback period: €17,500 / €5,965 = 2.9 years

Plus intangible benefits: Increased security, compliance, user experience

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FAQ

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Contact Us

Ready to migrate from physical to digital keys? SnapKey's migration experts help you every step of the way.